Contact Altice Customer Service
Altice Phone Numbers and Emails
General Info:
-
(516) 803-2300
Investors/ Franchising:
-
+4 179 538 6682Head Of Investor Relations
Media:
-
+4 179 946 4931Head Of Communications
Altice Emails:
Investors/ Franchasing
Investors/ Franchising
Media
Head of Communications
Contact Information
Altice Website:
Altice Help Center:
Corporate Office Address:
Altice USA, Inc.
1 Ct Square
Queens,
New York
11120
United States
Fax:
+1(516) 803-1349
Summary of Altice Customer Service Calls
64
TOTAL
CALLS
CALLS
01:33
AVG CALL
DURATION
DURATION
13%
ISSUES
RESOLVED
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Altice?
Payments and Charges Question:
- “Pay bill”
- “Fraud by Optimum”
- “Billing. Fees go up and up”
Staff Question:
- “Service is off”
- “Horrible service”
- “Discusting service”
Product/ Service Question:
- “Broken remote”
- “Reconnect service”
- “No internet”
Cards Question:
- “PIN number”
- “Gift card”
Account Question:
- “Account”
- “Trying to login”
Employment Question:
- “Job”
Request for Information Question:
- “Question about Apple TV connection”
Activation/ Cancellation Question:
- “Cancel”
Other Question:
- “I need my tax form from 2023”
- “Benefits”
- “Cellular”
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Altice