Altice Phone Numbers and Emails

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General Info:

  • (516) 803-2300

Investors/ Franchising:

  • +4 179 538 6682
    Head Of Investor Relations

Media:

  • +4 179 946 4931
    Head Of Communications

Altice Emails:

Investors/ Franchasing
Investors/ Franchising
Media
Head of Communications
Sales/ Reservations
cathy.yao@alticeusa.com
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How to Contact Altice Customer Service?

Most Popular Number:

(516) 803-2300
Total calls: 62 Issues resolved: 3 Last call: Mar 6, 2024

What is the Altice Phone Number?

Altice Customer Service hotline, reachable at (516) 803-2300, serves as a lifeline for clients entangled in service complications or billing and plan inquiries. The responsiveness to entreaties through this telephonic channel varies, influenced by the waves of auditory footfalls. Altice aspires to provide swift and effective customer service, emphasizing dialing during official business hours for quicker responses. The counsel echoes the significance of holding account details for a smooth telephonic interaction.

What is the Altice Customer Service Email Address?

If you prefer a company email response, send a complaint to Altice Email at investor-relations@altice.net. This address is for inquiries about Altice investment opportunities and corporate matters. When emailing, include pertinent details regarding your question or complaint, like account information and error messages. Understand that response times may be delayed during peak hours.

What is the Altice Corporate Office Address?

The corporate office of Altice USA, Inc. is located at 1 Ct Square Queens, New York 11120, United States. This Altice Headquarters acts as the base for local operations of Altice within the US.

If one would like to visit the office, it may be of great help if they make an appointment earlier. This option can be performed through an Altice official site address or a customer service number. It is worth mentioning that the current COVID-19 restrictions have, unfortunately, limits to in-person visits. Ensure that you are working under the latest guidelines before planning your trip.

What are the Altice Hours of Operation?

Altice during the day and the rest of the twenty-four hours on stands ready for its customers. If you have a query on your service or a complaint or need to get the time, you can call Altice Customer Service Number.

Note also that although the call lines operate around the clock, the time it takes to respond may be relatively longer than atypical business hours. As such, getting assistance from them needs contacting them at the usual working hours. The exact operating hours will depend on the region and local regulations. At the same time, customers are encouraged to contact the customer care team at Altice to understand the hours of operation better.

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Contact Information

Altice Website:

Altice Help Center:

Corporate Office Address:

Altice USA, Inc.
1 Ct Square
Queens, New York 11120
United States

Fax:

+1(516) 803-1349

Altice Rating Based on 60 Reviews

Rating details

1.3
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Website
Customer service
Value for money
Reliability

Rating stats

Rating trend

Summary of Altice Customer Service Calls

64 TOTAL
CALLS
01:33 AVG CALL
DURATION
13% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Altice?

Payments and Charges Question:

  • “Pay bill”
  • “Fraud by Optimum”
  • “Billing. Fees go up and up”

Staff Question:

  • “Service is off”
  • “Horrible service”
  • “Discusting service”

Product/ Service Question:

  • “Broken remote”
  • “Reconnect service”
  • “No internet”

Cards Question:

  • “PIN number”
  • “Gift card”

Account Question:

  • “Account”
  • “Trying to login”

Employment Question:

  • “Job”

Request for Information Question:

  • “Question about Apple TV connection”

Activation/ Cancellation Question:

  • “Cancel”

Other Question:

  • “I need my tax form from 2023”
  • “Benefits”
  • “Cellular”

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